Envío y devoluciones

Politica de envios

Welcome to Gabi Natural at www.gabrielanatural.com! We value your satisfaction and aim to provide a seamless shopping experience. Below you will find our detailed Shipping and Returns policy to ensure clarity and transparency.

Shipping Policy

Order Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping fees are automatically adjusted to every order.

Unless shipping fees can not be automated, shipping prices are:

Standard Shipping: 5-7 business days - $5.99 (Free for orders over $50)

Expedited Shipping: 2-3 business days - $15.99

Next-Day Shipping: 1 business day - $29.99

Delivery delays can occasionally occur due to unforeseen circumstances.

Shipping Locations

We currently ship within the United States. For international orders, please contact our customer service team at gabrielacruzrivera@gmail.com for assistance.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order status through our website or the carrier’s website.

Shipping Restrictions

Some products may be subject to additional shipping restrictions due to size, weight, or destination. If your order is affected, we will contact you with further details.

Returns Policy

Returns Eligibility

We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact our customer service team at gabrielacruzrivera@gmail.com with your order number and reason for return.

Return Process

After contacting us, you will receive instructions on how to send your item back. Please ensure the product is securely packaged to prevent damage during transit.

Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item received.

Refunds

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original method of payment within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at [customer support email] with your order number and details of the issue.

Non-Returnable Items

Due to hygiene and safety reasons, we cannot accept returns of opened or used products unless they are defective. Gift cards are also non-returnable.

If you have any questions about our Shipping and Returns policy, please contact our customer service team at gabrielacruzrivera@gmail.com.

We are here to help and ensure your experience at Gabi's online shop.

Thank you for shopping with us!