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The EcoLites Loyalty Rewards Program is our way of saying thank you for choosing Gabi Natural. By joining the program, every purchase you make earns you points that can be redeemed for discounts on future orders, exclusive products, and special promotions.

Joining is super easy! Simply create an account on our website, and you'll automatically become a member of the EcoLites program. Start earning points with your very first purchase!

You earn points for every dollar spent, as well as bonus points for signing up, referring friends, and participating in special promotions. Keep an eye on your email for exciting offers that allow you to boost your point total!

When you’re ready to redeem your points, simply apply them at checkout for instant savings! The system will automatically calculate the discount based on your points balance. You can view your current points and active codes in My Account

After $50 spent: You'll accumulate 50 EcoLites, which can be redeemed for a $5 discount on your next purchase. After $100 spent: You’ll have 100 EcoLites, allowing you to redeem for a $10 discount. After $200 spent: You'll reach 200 EcoLites, giving you a $20 discount on your future orders. Every EcoLite earned is a step towards a greener future, making each purchase not just a transaction, but a meaningful contribution to sustainability. Start collecting your EcoLites today and make your green shopping journey even more rewarding! 🌍💚

How can I purchase a gift card? You can purchase a gift card by visiting our Gift Cards section on the website. Simply select the amount you wish to give, add it to your cart, and proceed to checkout.

To redeem a gift card, simply enter the gift card code at checkout when making a purchase. The amount will be deducted from your total.

Yes, you can check your gift card balance by entering the card number on the Gift Card Balance page on our website.

Our gift cards do not have an expiration date, so you can use them at you or your recipient's convenience. We want you to enjoy your shopping experience without any time constraints.

Shipping times depend on your location and the shipping method chosen. Standard shipping typically takes 5-7 business days, while expedited options can take 2-3 business days. International shipping may take longer, depending on customs processing.

Yes! Once your order has shipped, you will receive an email with tracking information so you can monitor its progress until it arrives at your doorstep.

If you need to change your shipping address, please contact us as soon as possible. We will do our best to accommodate your request before your order has shipped.

If your package is lost or arrives damaged, please reach out to our customer service team within 30 days of the expected delivery date. We will assist you in resolving the issue and determining the next steps.

You can view our Shipping Terms & Conditions here.

We accept all credit cards, Apple Pay & Google Pay and Zelle

Creating an account is simple! Just click on the "Sign Up" button on our website, fill out the required information, and submit the form. You will receive a confirmation email to verify your account.

If you’ve forgotten your password, click on the "Forgot Password?" link on the login page. Follow the prompts to reset your password using your registered email address.

To update your account information, log in to your account and navigate to the "Account Settings" section. From there, you can modify your personal details, shipping address, and payment information.

Yes, once you log in to your account, you can access your order history under the "My Orders" section. This allows you to track past purchases and their statuses.

We’re sorry to see you go, but if you wish to unsubscribe from our mailing list, simply click on the "Unsubscribe" link at the bottom of any promotional email we send. You can also log in to your account and update your communication preferences under the "My Account" section. We appriciate everyone for being part of our community!